Questions, answered clearly.
Here are common questions about scheduling, pricing, services and what to expect.
What does Basic Cleaning include?
Basic Cleaning covers routine maintenance such as floors, carpets, kitchen surfaces, microwave, exterior refrigerator, bathroom surfaces, visible dusting, superficial blind dusting, trash and exterior cabinet surfaces.
What is the difference between Basic and Deep Cleaning?
Basic Cleaning is maintenance. Deep Cleaning is more detailed and reaches areas that need extra attention, such as baseboards, doors, interior windows, detailed blinds, vents and accessible areas under light furniture.
Do you offer weekly and biweekly cleaning?
Yes. Recurring maintenance is available weekly or biweekly.
Do you offer one-time cleanings?
Yes. One-time cleaning is available.
How is the price determined?
We provide personalized quotes based on bedrooms, bathrooms, approximate property size, property type, condition and requested service. We do not publish fixed prices online.
How can I request a quote?
Use the online quote form, email Brillaxcleaningservice@gmail.com, or contact us by text/WhatsApp at 385-533-7006.
Can I send photos or videos?
Yes. Photos and videos can help us understand the property and prepare a more accurate quote.
Do I need to be home?
Not necessarily. You can arrange a key, access code or another agreed access method.
Do you bring your own products and equipment?
Yes. Brillax brings the cleaning products and equipment needed for the service.
Do you clean inside the oven and refrigerator?
Interior oven and refrigerator cleaning are available as paid add-ons.
Do you clean Airbnb properties?
Yes. Our Airbnb service includes linens, bedrooms, kitchen, bathrooms, restocking, damage reporting and final property checks.
Do you clean offices and businesses?
Yes. Commercial service can be scheduled several times per week, weekly or biweekly, depending on the needs of the business.
Do you offer post-construction cleaning?
Yes. We provide detailed cleaning after construction or remodeling, including construction dust and residue removal.
What areas do you serve?
We serve Layton and surrounding Northern Utah communities listed on our Service Areas page.
How do I schedule?
Start with a quote request. We then coordinate the service date and time based on availability.
Can I request a specific date or time?
Yes. You may request your preferred date or time; scheduling is subject to availability.
What if I need to cancel or reschedule?
Please provide advance notice whenever possible. Full details are included in our Cancellation & Rescheduling Policy.
What if I am not satisfied?
Contact Brillax as soon as possible. We will review the concern and work toward an appropriate solution.
Is there a new-client discount?
Yes. New clients receive 30% off their first cleaning when they sign up for recurring weekly or biweekly service, subject to promotional terms.
What add-ons are available?
Oven interior, refrigerator interior, cabinet interiors and wall washing are available as additional paid services. Some specialized services may also be quoted separately.
Ready for a cleaner, calmer space?
Tell us about your property and the service you need. We’ll review your information and contact you soon.